At Body Latitude, we have a 100% satisfaction guaranteed policy, meaning if you are not happy with your purchase, you may request a return merchandise authorization (RMA) through our website's "Contact Us" page.

To be eligible for a refund, you must return the unused item within 60 days of purchase. Returns will be at the buyer’s expense.


You can request a refund if:

  1. You do not receive them within the guaranteed time (14 Business days not including 2-5 business days processing time).

  2. You receive the wrong item.


We will credit the total value of your purchases back to your credit card within 5 business days of receiving your request for a refund.

Please note: We cannot accept a return (even within 60 days of purchase) under the following circumstances:

  • Products that are damaged, altered or worn out.

  • Items that were labelled as a final sale at the time of purchase.

  • Instances of misuse of the Body Latitude Return Policy.

The decision to accept a return will be at Body Latitude’s sole discretion.

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